Care Guide
How to Choose a Home Care Agency in Florida
Choosing a home care agency is an important decision, and the right questions make it easier. This guide covers what to look for, from licensing and accreditation to caregiver screening and how care is paid, so you can compare agencies with confidence.

Quick Answer
To choose a home care agency, check that it is licensed by the state and accredited, ask how caregivers are screened and supervised, confirm it accepts your insurance or Medicaid, ask which ages and services it covers, and find out how quickly care can start and how it handles emergencies and caregiver backup. A good agency answers all of these clearly.
Key Takeaways
- Confirm the agency is **state-licensed and accredited** (for example, ACHC).
- Ask how caregivers are **screened, trained, and supervised by a nurse**.
- Check that it **accepts your coverage**, Medicaid, Medicare, or your plan.
- Ask how fast care can **start** and how it handles **backup and emergencies**.
Questions to Ask a Home Care Agency
Before you choose, ask each agency:
- Are you licensed and accredited?: Confirm state licensing and independent accreditation such as ACHC.
- How do you screen caregivers?: Ask about background checks, credential checks, and training.
- Who supervises the care?: A registered nurse should assess needs and oversee the care plan.
- What do you accept for payment?: Check for Medicaid, Medicare, VA benefits, and your private plan.
- How fast can care start?: Ask about assessment and start times, including nights and weekends.
- What if a caregiver is sick?: Ask how the agency provides backup so care is never missed.
Why Licensing and Accreditation Matter
A licensed agency is regulated by the state and must meet safety and quality standards. Independent accreditation, such as from ACHC, adds an outside review of the agency's care. Focus Family Care is a Florida-licensed home health agency and nurse registry (NR #30211928, HHA #299995403) and is ACHC-accredited. You can learn more about Focus Family Care and why families choose us.
Compare Before You Decide
It helps to compare a few agencies on the same points. Focus Family Care accepts Florida Medicaid and Medicare (not only private pay), serves all ages, offers care in English, Spanish, and Haitian Creole, and can start care within 24 hours. See how we compare with other agencies, or call (561) 693-1311 to talk through your family's needs.
How We Know This
Focus Family Care is a Florida-licensed home health agency and nurse registry (License NR #30211928, HHA #299995403) accredited by ACHC. Guidance on this page is reviewed by the agency's Director of Nursing, and coverage details are verified with each family's insurance before care begins.
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Frequently Asked Questions
What should I look for in a home care agency?
Look for state licensing, independent accreditation, thorough caregiver screening, registered nurse supervision, acceptance of your insurance or Medicaid, and clear answers on how fast care starts and how backup is handled.
What is the difference between a licensed and non-licensed home care provider?
A licensed agency is regulated by the state, must meet safety and quality standards, and carries liability and workers' coverage for caregivers. Hiring privately shifts those responsibilities and risks to the family.
How do I compare home care agencies?
Ask each agency the same questions about licensing, accreditation, screening, supervision, payment, and start times, and compare the answers side by side. Focus Family Care is happy to answer all of these.
Request Home Health Care Today
Focus Family Care starts care in as little as 24 hours. Call now or request an in-home assessment. We answer around the clock.
515 N Flagler Drive, Suite 350, West Palm Beach, FL 33401
