Terms of Service

1. Introduction

Welcome to Focus Family Care. These Terms of Service (“Terms”) govern your use of our website https://www.focusfamilycare.com and any other services we provide (collectively, the “Service”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Services Offered

Focus Family Care provides in-home healthcare services including, but not limited to:

• Skilled Nursing Care
• Pediatric Home Health Services
• Therapy Services
• Companion & Personal Care
• Specialized Care for Medical Conditions

Our services are subject to availability, eligibility requirements, and applicable regulations.

3. User Responsibilities

By using our Service, you agree to:

• Provide accurate, complete, and up-to-date information when required.
• Use our website and services in compliance with all applicable laws and regulations.
• Not engage in unauthorized access, tampering, or misuse of our systems.

You acknowledge that home healthcare services may require eligibility verification and compliance with medical and insurance guidelines.

4. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

5. Payment & Insurance Coverage

Focus Family Care accepts a variety of payment methods, including:

• Private Insurance
• Medicaid & Medicare
• Long-Term Care Insurance
• Veterans’ Benefits

Patients and families are responsible for verifying insurance coverage. Out-of-pocket expenses may apply depending on the service and policy coverage.

6. Limitations of Liability

While we strive to provide accurate and timely information, Focus Family Care does not guarantee that the Service will be uninterrupted or error-free. We are not liable for:

• Any inaccuracies, omissions, or outdated information on the website.
• Any decisions you make based on the information provided.
• Any technical disruptions that may affect website access.

All medical advice and services provided should be discussed with a licensed healthcare professional.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Focus Family Care and protected under intellectual property laws. Unauthorized reproduction, distribution, or modification is strictly prohibited.

8. Third-Party Links & Services

Our website may contain links to third-party websites or services. Focus Family Care is not responsible for the content, privacy policies, or practices of any third-party services. Users should review third-party policies before engaging with external sites.

9. Termination of Use

We reserve the right to suspend or terminate access to our Service at our discretion if a user:

• Violates these Terms
• Engages in fraudulent or abusive activity
• Attempts to interfere with the security or functionality of our Service

10. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes arising from the use of our Service will be resolved through mediation or arbitration in Palm Beach County, FL.

11. Modifications to Terms

We may update these Terms from time to time. Changes will be effective upon posting on our website. By continuing to use our Service, you agree to the updated Terms.

12. Contact Us

For any questions regarding these Terms or our services, please contact us at:

📧 Email: info@focusfamilycare.com
📍 Address: 515 N. Flagler Dr Suite P300, West Palm Beach, FL 33401

By using Focus Family Care, you acknowledge that you have read and understood these Terms and agree to abide by them.